FAQ – Frequently Asked Questions

When are you open?

We are normally open Wednesday to Friday 11am-7pm and Saturday 9am-3pm.  If you intent to visit us, please call to ensure we are open as we do not always have reception cover

How can I book an appointment?

Naturally Heaven Therapy, Newcastle Upon Tyne

You can book online 24/7, e-mail us or by calling us on 0191 2662634

How Many therapists do you have?

We have two therapists available at Naturally Heaven Therapy.  Find out more here

What treatments do you offer?

We offer a range of Fertility, Pregnancy, Post Natal and Holistic Massage, Reflexology as well as facials.  Find out more here

How can I pay for my treatment?

We accept payment by cash, credit card (including American Express) or debit card or a Heaven Therapy gift voucher or gift card

Can I buy a gift voucher?

Yes you can!  We offer email vouchers or postal or collection gift cards.  This can be purchased online on our main website or in person within our opening hours

Can I claim on my Health Cashplan?

Yes you can, we are registered with FHT, CTha which means you can claim back for Massage & Reflexology – ask us if you need more details or for a personalised receipt to claim

Have more questions? Contact us